Privacy Policy Monocrafft


Monocrafft respects the privacy of all users of www.monocrafft.com and will ensure that all personal identification information provided will be dealt with in confidence. We will use this private identification information to ensure our order handling will be as efficient and convenient as possible. In any other event, we will use your information only after your approval to do so. We will not sell, trade or rent users personal identification information to a third party and will only share this information with third parties, which are involved in your order process.


Monocrafft will use the private identification information in the following matters:

- In the event of placing a webshop order we need your name, e-mail address, shipping and billing address, phone number and payment details so we can process your order and to keep you up to date on the order status. Besides this we ask for your date of birth to enable us to make age profile analysis of our Monocrafft customers.
- To make your shopping experience at www.monocrafft.com as convenient as possible, we will save your private identification information and your order details. Thanks to this information we can keep you posted on products and events which might be interesting for you in the future.
- With your permission we will keep you posted on the development of our website and special offers and events of Monocrafft. If you no longer want to receive this information, please send an email to: info@monocrafft.com and we will remove you from the mailing list.
- In the event of creating an account at www.monocrafft.com we will save your private identification information at a Secure Server. In your Monocrafft - account we will save the following information: name, shipping and billing address, e-mail address, phone number, and delivery details so you won't have to fill these in with every new order.
- Website usage information and feedback we receive from our customers will help us to further develop and improve our website.


Monocrafft will not sell your information
We will not sell, trade or rent users personal identification information to a third party and will only share this information with third parties when it involves your order procedure. Our employees and contracted partners, such as the companies who are handling your payment, are contractually and in accordance with the General Data Protection Regulation obliged to protect the confidentiality of your personal information.


The customer has the right to view, change and/or remove his or her personal information which Monocrafft has saved on the Secure Server at any time
At the request of the customer Monocrafft will view, adjust or delete the personal identification information.


Cookies
Cookies are small pieces of information which are saved by your browser on your computer. Monocrafft will use functional cookies to recognize you at your next visit at www.monocrafft.com . Cookies enable us to collect information about the usage of our services and to adjust and improve these according to our customers’ needs. Our cookies provide personal identification information. You can adjust your browser during shopping at www.monocrafft.com so you won't receive cookies.

Analytic tools
Monocrafft make use of Google Analytics to follow the behavior of the users of her website. This usage isn't anonymous and permitted in accordance with the General Data Protection Regulation. Subsequently, we can also make use of the demographic characteristics of the available information.

In case you have any further questions about the Privacy Policy of Monocrafft please e-mail us at info@monocrafft.com. Our customer service will be happy to assist you in case you need any information about your personal identification information or when you want to make adjustments. In the event of adjustments regarding our Privacy Policy, you are always able to find the most recent information on our website www.monocrafft.com.